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FAQs
Selling your device easy!
Select the model, carrier, capacity, and condition of the device and receive an immediate cash offer. Once the trade-in order is placed, you'll receive a confirmation email explaining next steps.
What are my options for payment?
We offer three different payment methods to choose from: PayPal payment, standard paper check, or a Deluxe "e-Check", which is an electronic check sent by email. The PayPal and eCheck payment methods are immediate deliveries, while paper checks usually arrive in 3-5 business days
Do I need to include my charger and box to receive the full offer amount?
No, you only need to include the device to receive the full amount. Any accessories are not required and we are not able to pay an additional amount for them.
How long does it take to receive payment once I ship my item?
Typically payments are issued within two business days after the package is received. However, it can take up to five business days depending on volume. Ensuring the device is clear for activation and is exactly as described in the quoted offer will help expedite the payment process.